Introducing live support chat
Ulatu now has live support chat enabled on our websites. Simply click the chat icon, and you will be connected to our support system. If an operator is currently online, you will be able to chat with them directly to discuss any issues you may be experiencing.
If we do not have an operator available at that time, we will be in contact with you via email as soon as possible.
Ulatu Chat is not designed to replace our support ticket system. It is intended to be a quick way to get access to support if you have a question that needs answering.
Our chat support system was created from the ground up to be useful on our websites. We will be continuing to update and improve this system over time, and we will keep pushing to ensure it meets our needs moving forward.
We also plan to launch Ulatu Chat as a service that you can deploy on your own website to offer support to your own users. This is still some way off, but we will certainly let you know when this becomes available.
